Unified Communications

Mitel offers industry-leading unified communication solutions for businesses of all sizes. Our solutions are simple yet comprehensive, flexible, and reliable.

Your customer experience has never been so important.

 

When these tools are integrated into a system that allows easy flow of communication among devices, it’s called unified communications and collaboration, or UCC.

Just as a line is the shortest distance between two points, unified communications allow businesses to make the fastest possible decisions and transactions. UCC allows users to communicate in whatever manner best suits their needs or situation. And the individual tools are interconnected so that access is streamlined and efficient.

Mitel offers industry-leading unified communication solutions for businesses of all sizes. All of our voice solutions can be expanded into full, feature-rich UCC solutions. And because we give you the option to run our powerful solutions on our hardware or on your servers through software, you can expand on your terms and your timing.

Mitel also offers voice and unified communication solutions as a service. Our cloud capabilities mean you can skip the hardware and servers altogether and instead subscribe to a UC system using our data centers. This means no long-term commitments or capital expenditures.

Mitel has been delivering business communications solutions for more than 40 years. Our solutions are simple yet comprehensive and include core software, phones, headsets and robust applications such as contact center solutions and a suite of mobile capabilities. Our solutions adhere to industry standards, offer the highest reliability and unprecedented freedom and flexibility. 

MiVoice Business

​MiVoice Business is a highly scalable, proven business communication platform that delivers voice, unified messaging, mobility, presence, conferencing, collaboration, applications, and more.

Mitel MiCollab

When you give employees a single point of access for all of their communications and collaboration needs, they’ll spend less time trying to connect and more time communicating. And that means better performance for your business.

MiVoice Office Applications Suite

With the MiVoice Office Application Suite, your small business has everything you need to enhance your employees' overall productivity, customer service delivery and quality of decision-making. MiVoice Office Application Suite delivers a range of applications on top of your MiVoice Office 250 telephone system.

MiVoice Office 400 Hospitality

The MiVoice Office 400 opens the full performance spectrum of modern business communications, meeting professional communications requirements by being highly responsive to innovations and new ways of working.

MiVoice Connect

MiVoice Connect delivers a different approach to business communications. We focus on your most important assets – your people and their goals – and remove impediments to free-flowing communications so your team can focus on relationships, ideas and growth, not getting technology to work. 

MiCollab Advanced Messaging

Powerful, secure messaging for the entire business.  Empower your employees to work smarter (and not harder) by enabling them to remain connected, drive the exchange of thoughts and improve upon the speed & quality of decisions being made.

Unified Messaging

Unified messaging (UM) simplifies the message retrieval experience by ‘unifying’ multiple message sources into a single message location. 

Mitel Performance Analytics

Mitel Performance Analytics is a fault and performance management solution that proactively monitors and manages your entire network, and can identify voice and network quality concerns before business affecting outages arise. Available as part of the Mitel Premium Software Assurance subscription.

MiVoice Office 250

The MiVoice Office 250 phone system is an affordable and flexible communication platform for small to mid-size businesses.

MiVoice Border Gateway

Enable employee fluidity, yet ensure productivity, companies can build upon their Mitel® IP-PBX investment and extend unified communications capabilities to remote workers via IP phones, soft phones and more with MiVoice Border Gateway’s session border control capabilities.

MiVoice Conference Phone

The MiVoice Conference Phone designed to make meetings easier and more efficient. A tight integration with Mitel platforms, applications, call managers delivers a unique conference experience that will not be found with 3rd party devices.

Mitel and Microsoft

Integrating MiVoice into a Microsoft Skype for Business environment delivers the full range of mission-critical, enterprise-class voice features, such as: ... Initiate calls via contact lists, from the search window, within Microsoft Office applications, or from the Mitel Call window.

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